Guide · Updated November 2026
Online doctor in Portugal: video consultation with an English-speaking doctor
Not feeling well, but not sure you need a doctor at your door? A video consultation with an English-speaking doctor is a quick first step, wherever you are in Portugal.
How an online consultation works
- Book by WhatsApp, phone or online and tell us briefly what is wrong.
- Video call: a licensed doctor calls you by video, in English, and asks about your symptoms.
- Treatment: if appropriate, you receive an electronic prescription by SMS or email that works at any pharmacy in Portugal.
- Paperwork: you get a medical report and an invoice for your travel insurance.
A video consultation costs €80. It is available every day from 07:00 to 23:00, from anywhere in Portugal.
What a video consultation is good for
- Mild cold, flu or sore throat
- Mild stomach upset
- Simple urinary symptoms
- Allergies, minor rashes or insect bites
- Questions about your usual medication, or a repeat prescription for a medicine you take at home
- Advice on whether you need to see a doctor in person
When you need a visit instead
Some problems need a doctor to examine you: ear pain in children, a high fever that does not come down, chest or tummy pain, an injury, or anything that is getting worse. In those cases the doctor will recommend a visit to your hotel or apartment (€150 in Lisbon) or tell you where to go.
For chest pain, difficulty breathing, signs of a stroke or heavy bleeding, call 112 straight away.
Frequently asked questions
Can an online doctor prescribe in Portugal?
Yes. If the doctor decides a medicine is appropriate, you receive an electronic prescription valid at any pharmacy in Portugal. Some medicines, such as antibiotics for certain infections, may need an in-person examination first.
Will my travel insurance cover it?
Many policies cover telemedicine abroad. Keep the medical report and invoice and check your policy terms.
What do I need for the call?
A phone with a camera and a stable connection, a quiet place, your passport or ID, and a list of any medicines you take.